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Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, [4] who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. [5]
A fishbone diagram is a graphical means for finding possible problems in a chain of processes. By collecting the different data related to the problem, and inputting them into the diagram, it becomes easier to analyze the data in the order it is used, and hence determine the root of the problem. This is commonly used to find the bottleneck in a ...
The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
Management; Measurability; The original 5M method was expanded to include the last two factors, as the influence of management in the system and measurability are of a certain scope. (See also the Ishikawa diagram as a graphical representation of the 7Ms).
For example, an "Is/Is Not" worksheet is a common tool employed at D2, and Ishikawa, or "fishbone," diagrams and "5-why analysis" are common tools employed at step D4. In the late 1990s, Ford developed a revised version of the 8D process that they call "Global 8D" (G8D), which is the current global standard for Ford and many other companies in ...
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