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2. BBB Reveals America's Most Complained-About Businesses - AOL

   www.aol.com/news/2012-03-02-bbb-reveals-americas...

   Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

3. Better Business Bureau (BBB) complaints and accreditation ...

   www.aol.com/lifestyle/better-business-bureau-bbb...

   When comparing companies that have different ratings, it's important to read the complaints listed on the business' BBB profile, McGovern said. "A lot of times when a rating falls, it is because ...

4. Better Business Bureau - Wikipedia

   en.wikipedia.org/wiki/Better_Business_Bureau

   The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

5. BBB National Programs - Wikipedia

   en.wikipedia.org/wiki/BBB_National_Programs

   BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.

6. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.

7. Opinion - FTC rules on fake reviews aren’t enough ... - AOL

   www.aol.com/opinion-ftc-rules-fake-reviews...

   Consumers can see nothing about the review histories of people on most medical review sites or even the Better Business Bureau. Review platforms remain largely unaccountable to the public .

8. AOL Mail

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   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

9. Consumer complaint - Wikipedia

   en.wikipedia.org/wiki/Consumer_complaint

   The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...