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2. Reset or change your password - AOL Help

   help.aol.com/articles/account-management...

   Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:

3. Troubleshoot a broadband internet connection - AOL Help

   help.aol.com/articles/troubleshooting-a...

   Just wait about five minutes before turning it back on to make sure everything was reset. 4. Contact your Internet Service Provider (ISP) - If you're still not able to get online, reach out to your ISP for additional help. For AOL customers, visit our support page to learn about what help options are available for you.

4. Create and manage 3rd-party app passwords - AOL Help

   help.aol.com/articles/Create-and-manage-app-password

   Customer care can’t override this process of determining App Password creation eligibility. Sign in to your AOL Account Security page. Click Generate app password or Generate and manage app passwords. Click Get Started. Enter your app's name in the text field. Click Generate password. Use the one-time password to log in to your 3rd party app .

5. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info that have been stored in your browser, resetting it and making it overall run better.

6. Why am I asked to verify my account after signing in?

   help.aol.com/articles/why-am-i-asked-to-verify...

   This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:

7. Account Management - AOL Help

   help.aol.com/products/my-account

   A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Discover how to enable, sign in with, and manage your security key. Account Management · Apr 29, 2024

8. Get password support by phone with Account Pro by AOL

   help.aol.com/articles/get-password-support-by...

   Account Pro specialists are available 24/7 and can help with password resets, your LastPass Premium subscription, and your McAfee Multi Access subscription included with Account Pro. If you're interested in Account Pro, give us a call at 1.800.827.6364.

9. Secure your AOL account

   help.aol.com/articles/secure-your-aol-account

   • Use a strong password and change it regularly - Create a strong password to minimize the risk of unauthorized account access. • Add another level of security - Turn on two-step verification and get sent a security code when someone logs in from an unfamiliar device or location.