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Printer (wide format) was less than two years old, when all of a sudden, in August 2024, when scanning or copying, a solid black vertical bar appeared on half the page, obliterating the content. Went through diagnostics and virtual repair with a very competent and kind HP Tech Rep. Turns out prob...
If your HP Officejet Pro 7740 printer is not reading the HP ink cartridge, there are several troubleshooting steps you can try to resolve the issue: Check the Cartridge Compatibility: Ensure that the ink cartridge you are using is compatible with your HP Officejet Pro 7740 printer. Using the wrong type of cartridge can cause detection issues.
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Hi HP Community, My remote work colleague's paper roller for his HP OfficeJet Pro 7740 Wide Format All-in-One Printer came out of a print job in many pieces, and therefore his printer is currently not functioning. Please could anyone help advise where you would recommend we can purchase a replac...
Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. I'm sorry to hear that you're experiencing issues with your HP OfficeJet Pro 7740. To troubleshoot the issue, you can try the following steps.
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Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A) One of MANY such "paper weight charts on the Internet: Paper Weight Comparison Chart . HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems “Things that are your printer”
HP OfficeJet Pro 7740 keeps disconnecting from the network. It is unreliable from one day to the next. Is there a firmware upgrade that will fix this. I never experienced this type of unreliable printer operation from any other printer manufacturer. Please advise.
I am using a HP OfficeJet Pro 7740 for printing and scanning. Any document, that has been folded when scanning, Streches document, making it unable to scan entire document. It is ONLY happening, when paper has a crease in it. Like folded from the mail. I usually have to make a copy then scan it. Which I shouldnt have to do.
Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand the wireless and restore settings are locked on your HP OfficeJet Pro 7740, preventing you from connecting to a new Wi-Fi network, it's likely due to administrative settings or restrictions on the printer.