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  2. Either create a new ticket below or call us toll-free at 855-FaxBetter 855-329-2388

  3. What are your customer support hours and phone number?

    support.faxbetter.com/kb/article/238-what-are-your-customer-support-hours-and...

    Live FaxBetter support via phone or chat is available toll-free at 855-FaxBetter (855-329-2388) from 9:00am to 5:00pm Eastern Time Monday through Friday. We are closed on Saturday and Sunday. Feedback. 25 out of 72 found this helpful. Need additional information.

  4. Can I get a local number instead of a toll free number?

    support.faxbetter.com/kb/article/239-can-i-get-a-local-number-instead-of-a...

    May 06, 2020. 2084. Yes. Just send a request to support with: the area code you would prefer. the email address associated with the FaxBetter account on which you would like to add the local number. and we will get it set up for you. Be aware that once the switch is complete you will no longer receive faxes sent to your current toll-free number.

  5. What features do I get with FaxBetter Premium?

    support.faxbetter.com/kb/article/512-how-do-i-upgrade-my-account-from-a-free...

    You can send Pdf, Tif, Word, Excel, Jpg, Html, or Text as an outgoing fax. Searchable fax email notifications with fax attached. You can also search through all your faxes at Faxbetter. Unlimited lifetime storage. We are your cloud-based fax backup system. Toll-free customer service at 855-FaxBetter (855-329-2388) during these hours. Click here ...

  6. Can I get my old fax number back? - FaxBettercom

    support.faxbetter.com/kb/article/357-can-i-get-my-old-fax-number-back

    Upgrading does not guarantee that you will get your old number back but the faster you upgrade, the better chance you have of retrieving your number. When you upgrade, you will be offered any available numbers that you previously used. To see if the old number that you want is available, click here.

  7. Why would I lose my free fax number? Script - FaxBettercom

    support.faxbetter.com/kb/article/259-why-would-i-lose-my-free-fax-number

    What are your customer support hours and phone number? ... Why would I lose my free fax number? May 09 ...

  8. Number Taken Before 7 Days - FaxBettercom - powered by HappyFox

    support.faxbetter.com/kb/article/446-number-taken-before-7-days

    If the prior user decides to upgrade to the paid service and wants that number back, they will get it. Basically, when a number is in demand, the first person to pay for it gets it. If you do decided to keep your current fax number and upgrade to a paid account, we will give you a free month for your inconvenience. Simple mention this email ...

  9. If I upgrade am I still required to receive a fax every 7 days to...

    support.faxbetter.com/kb/article/87-if-i-upgrade-am-i-still-required-to...

    No, once you upgrade to a paid account you do not need to receive a fax every 7 days to keep the same fax number.

  10. If I port my number to FaxBetter do I still have to pay my local...

    support.faxbetter.com/kb/article/426-if-i-port-my-number-to-faxbetter-do-i...

    Once you upgrade to FaxBetter Premium and port your number, you will NOT have to pay your local carrier anymore. You will only pay us what you are paying with FaxBetter Premium. There is a one time $20 fee to port your number. Click here to learn how to port (or move) your fax number to FaxBetter.

  11. Will I still receive faxes with my fax number after the 30 day...

    support.faxbetter.com/kb/article/86-will-i-still-receive-faxes-with-my-fax...

    Yes, as long as you have received a fax every 7 days. See options for additional details. After 30 days, though, the search feature is disabled regardless of when you received faxes. When the search feature is disabled, this does not disable your ability