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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
Click the Account Settings icon. Click Manage Profiles. Click the Email Accounts button. Look for the email account you want to update and double-click on it. Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Outlook 2010 – Follow steps under "Other Email Accounts." Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings ...
It was changed back to Hotmail in October 2011 [5] and was fully replaced by Outlook in May 2013, [6] sharing the same brand as the Microsoft Outlook software which is offered via a Microsoft 365 (formerly Microsoft Office) subscription. [7] Outlook is offered with any Microsoft account, using the @outlook.com or @hotmail.com domains. [8]
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
Get 24x7 live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Try it free* now Or call 1-866-265-8990 to order *To avoid monthly charges ...