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As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
This is a list of companies based in Gurgaon. Gurgaon , also known as Gurugram, is a cities in the Indian state of Haryana , located immediately south of the National Capital Territory of Delhi , 32 kilometres (20 mi) southwest of New Delhi and 268 km (167 mi) southeast of Chandigarh , the capital of India's Punjab state.
In 2007, Intelenet acquired companies in Travel and IT verticals - Upstream, a US-based BPO company with centres in Fargo, North Dakota, Chesapeake, Virginia and Campbellsville, Kentucky and Travelport ISO, the India-based captive operations of the Travelport group. In January 2010 Intelenet opened a delivery centre in Kraków, Poland. [6]
In January 2024, Teleperformance completed the acquisition of Majorel, acquiring 99% of the company's shares from Bertelsmann and Moroccan real estate company Saham, [23] in exchange for 3 billion euros and a 4% stake in Teleperformance. [24] This led to the launch of Teleperformance's digital consulting arm, TP Infinity, the same month. [25]
Genpact Ltd. is an American information technology services, consulting, and outsourcing company headquartered in New York City, New York.Founded in Gurgaon, India, and legally domiciled in Bermuda, Genpact employs more than 125,000 people and provides services to clients in over 30 countries worldwide.
Business process outsourcing companies of the United States (12 P) Pages in category "Business process outsourcing companies" The following 33 pages are in this category, out of 33 total.
Manufacturing companies based in Gurgaon (1 C, 13 P) Pages in category "Companies based in Gurgaon" The following 62 pages are in this category, out of 62 total.
BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact centre (customer care) services. [2] BPO that is contracted outside a company's country is called offshore ...