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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, and 888.Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future.
However, unlike a standard telephone directory, where the user uses customer's details (such as name and address) in order to retrieve the telephone number of that person or business, a reverse telephone directory allows users to search by a telephone service number in order to retrieve the customer details for that service.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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In Ireland, 1800-xxxxxx numbers are freephones, with the 1800 71xxxx reserved for services that expect unusually high volumes of calls (e.g. radio station phone-in lines). [ 19 ] In Israel , toll-free numbers are prefixed with "1800" followed by 6 digits (for local businesses); "180" or "189" followed by 7 digits usually refers to a free call ...
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.