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  2. Office of the Taxpayer Advocate - Wikipedia

    en.wikipedia.org/.../Office_of_the_Taxpayer_Advocate

    The National Taxpayer Advocate may, upon application from a taxpayer, issue a Taxpayer Assistance Order (TAO) if the Advocate determines that the taxpayer is suffering (or is about to suffer) a "significant hardship" resulting from the way the U.S. Federal tax law is being administered, or if the taxpayer meets other prescribed requirements.

  3. IRS still has ways to go in modernizing, improving service ...

    www.aol.com/finance/irs-still-ways-modernizing...

    The IRS did a better job of answering taxpayer phone calls in 2023 compared to previous years, according to the Taxpayer Advocate. However, it still has a long way to go.

  4. How To Handle a Tax Audit — And When To Hire Help - AOL

    www.aol.com/10-top-tips-dealing-tax-110058757.html

    If you've received notice that you're being audited by correspondence, the IRS Taxpayer Advocate Service, an independent organization within the IRS, recommends using the tool on the service's ...

  5. Taxpayer woes: Waiting nearly two years for refunds after ID ...

    www.aol.com/taxpayer-woes-waiting-nearly-two...

    At the end of fiscal year 2024, the National Taxpayer Advocate report noted, about 739,000 taxpayers were still waiting for the IRS to unfreeze their federal income tax refund after they claimed ...

  6. Erin M. Collins - Wikipedia

    en.wikipedia.org/wiki/Erin_M._Collins

    Erin M. Collins, National Taxpayer Advocate. Erin M. Collins is the current United States Taxpayer Advocate, and head of the Office of the Taxpayer Advocate, an independent organization within the Internal Revenue Service (IRS) established to protect taxpayers’ rights under the Taxpayer Bill of Rights, help taxpayers resolve problems with the IRS, and recommend changes that will prevent the ...

  7. Nina E. Olson - Wikipedia

    en.wikipedia.org/wiki/Nina_E._Olson

    Nina E. Olson is a former United States Taxpayer Advocate, and former head of the Office of the Taxpayer Advocate, a government office dedicated to helping taxpayers solve their problems with the Internal Revenue Service. From 1975 to 1991, she was a tax preparer in Chapel Hill, North Carolina. [1]

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