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  2. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  3. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:

  4. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:

  5. Account Management - AOL Help

    help.aol.com/products/my-account

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Account Management Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.

  6. Change your AOL account to a free plan

    help.aol.com/articles/change-your-aol-account-to...

    2. Hover over My Services | click Subscriptions to access your account information. 3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account.

  7. AOL Mail - AOL Help

    help.aol.com/products/aol-webmail

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  9. Reasons AOL deactivates or deletes an account - AOL Help

    help.aol.com/articles/reasons-aol-deactivates-or...

    Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.