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In 2010, the Philippines was then declared the world's BPO capital. From this point, the BPO industry continued to grow and generate more revenue, with the industry providing the most job opportunities in the private sector. [2] Since the 1980s, the unemployment rate stayed between 8-11% in the Philippines.
Micro businesses in the Philippines can be defined according to the size of assets, size of equity capital, and number of employees. A typical micro business is a business that employs nine people or fewer, with assets of ₱3 million and below. In the Philippines, about 90 percent of all businesses are categorized as micro businesses.
Nico Jose “Nix” Nolledo is a Filipino digital entrepreneur and co-founder of Xurpas, a mobile content provider company. [1] [2] He also worked for Rappler, the Founding Director of the Internet and Mobile Marketing Association of Philippines and Digital Commerce Association of Philippines (IMAAPDCP).
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In the Philippines about 47 to 50% of the population can and has access to the Internet. [5] Initially the Philippines only had BBS (Bulletin board system) access, however after March 29, 1994, the Philippine Network Foundation (PHNet) connected the country to the web via Sprint. As of 2010, 29.3 million Filipinos were using the internet.
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A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
Location of the Philippines. The Philippines is a sovereign island country in Southeast Asia situated in the western Pacific Ocean. It is a founding member of the United Nations, World Trade Organization, Association of Southeast Asian Nations, the Asia-Pacific Economic Cooperation forum, and the East Asia Summit.