Ads
related to: it help desk technician responsibilities job description template
Search results
Results from the WOW.Com Content Network
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Pages for logged out editors learn more
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
This template has not been added to any categories. Please help out by adding categories to it so that it can be listed with similar templates. Editors can experiment in this template's sandbox ( edit | diff ) and testcases ( create ) pages.
<noinclude>[[Category:Help desk templates]]</noinclude> to the end of the template code, making sure it starts on the same line as the code's last character. Pages in category "Help desk templates"
Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Donate
Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.
Ads
related to: it help desk technician responsibilities job description template