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US$9.96 million (2016) Website. www .citilink .co .id. PT Citilink Indonesia, [4] operating as Citilink, is an Indonesian low-cost airline headquartered in Jakarta. Established in July 2001 as a low-cost brand of Garuda Indonesia, it operates services to domestic and regional destinations. Since 30 July 2012, Citilink has officially operated as ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...
www .transnusa .co .id. TransNusa is an airline headquartered in Jakarta, Indonesia. [3] It was launched in August 2005, serving various destinations from Kupang, Timor, using aircraft chartered from Pelita Air and Trigana Air Service. In August 2011, TransNusa received its own air operator's certificate (AOC) and scheduled commercial airline ...
Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]
E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...
Advanced Contact Solutions, Inc. (ACS) is a business process outsourcing (BPO) company based in the Philippines. History. ACS started as a single-site, single-client company with only 300 seats in 1996 to five sites with 7,000 seats. ACS is the first publicly listed call center in the Philippine Stock Exchange.
PT Bukalapak.com Tbk, trading as Bukalapak, is an Indonesian e-commerce company. It was founded in 2010 as an online marketplace to facilitate online commerce for small and medium enterprises (SME). [2] [3] Bukalapak later expanded to digitise small family-owned businesses, known in Indonesia as warungs. [4] [5] [6] The company is involved in ...