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If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.
From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
A compromised (hacked) account means someone else accessed your account by obtaining your password. Spoofed email occurs when the "From" field of a message is altered to show your address, which doesn't necessarily mean someone else accessed your account. You can identify whether your account is hacked or spoofed with the help of your Sent folder.
Here are some steps you should take if you discover you’ve been hacked: Contact the business behind the account that’s been hacked – Once they are aware of the problem, they can halt any ...
Step 1: Disconnect From the Internet. Before you do anything else, disconnect your device from the internet. Remove the ethernet cord if you are using a physical connection. If you are using your ...
The steps will vary on different apps and devices, but the best starting point is to look in Settings or System Preferences for Security. On the iPhone, if you’re using iOS 10.3 or later, enable ...
• Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity. Your IP address is your location online and each session should start with the same few sets of numbers. Click any recent activity entry to view its IP address as well as the date and time it was collected.
Add, replace or remove AOL account recovery info. Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account.