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We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.
BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities. Learn more.
Business review sites are an essential part of the customer buying journey today. Purchasers make snap decisions about a firm simply by reading business reviews — without ever calling your company, setting foot in your store or visiting your website.
Discover what an employer is really like before you make your next move. Search reviews and ratings, and filter companies based on the qualities that matter most to your job search.
Get reviews, respond quickly, and encourage customer engagement with these 20 templates. Customer reviews reflect your brand experience. Learn how to request, improve, and leverage reviews to increase revenue.
Customer reviews are pieces of feedback given to a business based on a customer's experience with the organization. These reviews can be public or private and are collected by either the company or third-party review sites.
A customer review is a reflection of a customer's experience with your company’s products or services. Reviews can be found on sites such as Google Reviews, Amazon, Yelp, and Facebook. Consumers use customer reviews during the buyer's journey to understand how your product works and whether it’s worth the investment.
Use our examples of good reviews to help plan your strategy of obtaining new online reviews from real customers, and learning from customer feedback.
1. Google. About business review sites, Google My Business (GMB) is the key. This platform is the go-to destination for local businesses to manage their online presence and capture valuable customer feedback. The power of Google My Business lies in its direct impact on local search rankings.
How do you ask for testimonials without the awkwardness or cold shoulder? Use these strategies to get customer reviews for your business online.