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Customer Complaints. 925 complaints closed in last 3 years. 294 complaints closed in last 12 months. Read Complaints File a Complaint. BBB Rating & Accreditation. Accredited Since:...
I sold 18 items through ThredUp, including 10 brand new pieces with tags from reputable brands like Athleta and Lane Bryant. Despite the potential value, ThredUp managed to pocket a staggering $296.38 from my items.
Read my ThredUp reviews to see what its like to both buy and sell at this online thrift store (hint: the two aren't equal)!
thredUP has a rating of 2.1 stars from 6,164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about thredUP most frequently mention customer service, name brand, and excellent condition problems. thredUP ranks 71st among Used Clothing sites. Service 756.
Customer Reviews. ThredUp has a low rating on Trustpilot and other platforms. To summarize the negative reviews: Selling experience: Sellers report extremely low payouts, with fees wiping out profits. Many feel it’s better to donate clothes or sell elsewhere (Poshmark, eBay).
I wish I had read the reviews here before deciding to try to sell clothes on thredUP! Like many others have reported, I have had fine experiences buying clothes from them. However, when it came to selling, it was a total rip-off.
As someone who made over $100k on the site (total, including gift cards), I can say it's not a scam. However, they do pull some nasty stuff from time to time, notably the time they sent me over $2k in worthless Madewell gift cards, and refused to pay up. (The gift cards had zero value).
Join the 3,440 people who've already reviewed thredUP. Your experience can help others make better choices. | Read 21-40 Reviews out of 3,364
Team Clark tested thredUP to review this online thrift store and see what it pays for your old clothes. Follow these six steps to start selling on thredUP!
thredUP Complaints. It doesn’t have men’s fashion available to buy. It doesn’t pay its sellers well. Overall, thredUP seems like a spectacular choice, and the thredUP reviews are highly subjective.