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Also in the early 70s, Globus launched its North American company – Group Voyagers, Inc. – overseeing U.S. operations and the American market for the Globus and Cosmos brands. [5] In 2004, Globus launched a cruise company, Avalon Waterways. [6] In the same year it launched Monograms, which provides consumers independent travel packages. [7]
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Globus started operations shortly thereafter with a Tupolev Tu-154M, which was previously in use at the parent company. Another Tupolev Tu-154M and the first Boeing 737-400 were transferred from S7 Airlines to Globus later in the first year of operation, followed by second-hand Boeing 737-800 aircraft.
In 1987, the company changed its name from Cosmos Tours to Cosmos Holidays. In September 1991, the Globus Travel Group acquired 80% of Avro Plc, a flight-only company set up by Paul Dendle. This acquisition enhanced the company's charter seat-only presence in the market. In 1994, the Globus Group acquired the remaining 20%.
The company also embarked on a heavy redundancy exercise and reduction of payroll mainly aimed at onboard cabin management in preparation for the company sale in October 2014. On 24 October 2014, Monarch Holdings was acquired from the Globus Travel Group by the private investment company and turnaround specialist Greybull Capital. This purchase ...
Sergio Mantegazza (31 October 1927 – 13 February 2024) was a Swiss-Italian billionaire businessman, chairman and owner of Globus, a multinational travel company. According to Forbes , Mantegazza was the 16th richest person in Switzerland, with an estimated net worth of US$2.7 billion as of February 2024.
Globus Bank was incorporated as "Globus Bank Ltd" on March 6, 2019 and is licensed as a commercial bank by the Central Bank of Nigeria. [ 3 ] [ 4 ] The bank had twenty-eight branches across the federation, but is now increased to thirty-four branches across Nigeria.
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.