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The first four categories identify what kind of network/service/business aspect is being managed and which functional areas are covered. The remaining three categories identify which management paradigms, technologies, and methods are used.
A managed IT services provider is a third-party service provider that proactively monitors & manages a customer's server/network/system infrastructure, cybersecurity and end-user systems against a clearly defined Service Level Agreement (SLA). [7]
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Network management is the process of administering and managing computer networks. Services provided by this discipline include fault analysis, performance management, provisioning of networks and maintaining quality of service. Network management software is used by network administrators to help perform these functions.
Though the term, and the concept, originated in the wired telephony world, the discipline (if not the term) has expanded to other spheres in which the same sorts of work are done, including cable television and many aspects of Internet services and network operations. 'Ethernet OAM' is another recent concept in which the terminology is used.
In-network management (INM) supports management operations by the means of a highly distributed architecture. The main objective is the design of management functions that are located in- or close to the network elements and services to be managed, in most of the cases co-located on the same nodes; as target approach, they would be co-designed with the network elements and services.
A network element state model facilitates cross domain network management and promotes a multi-vendor environment. The standard definitions and mappings allow Operations Systems to gather state information from NEs and integrate it into a consistent representation of the status of the entire managed network and each of the services that it ...
In computing, managed security services (MSS) are network security services that have been outsourced to a service provider. A company providing such a service is a managed security service provider ( MSSP ) [ 1 ] The roots of MSSPs are in the Internet Service Providers (ISPs) in the mid to late 1990s.