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  2. Penn State School of Hospitality Management - Wikipedia

    en.wikipedia.org/wiki/Penn_State_School_of...

    The hospitality management program at Penn State formally began in 1937 as an outgrowth of Institutional Management and was originally known as Hotel Administration.. In 1958, the program became Food Service and Housing Administration (FSHA), dividing the Hotel Administration major into two separate majors – Commercial Food Service and Institutional Resident Management.

  3. Restaurant management - Wikipedia

    en.wikipedia.org/wiki/Restaurant_management

    Associate, bachelor, and graduate degree programs are offered in restaurant management by community colleges, junior colleges, and some universities in the United States [1] and elsewhere. [ 2 ] One hierarchical system for organizing a restaurant's kitchen staff is the brigade de cuisine system developed by Auguste Escoffier (1846–1935).

  4. Waiting staff - Wikipedia

    en.wikipedia.org/wiki/Waiting_staff

    Waiting staff , [1] waiters (MASC) / waitresses (FEM), or servers (AmE) [2] [3] are those who work at a restaurant, a diner, or a bar and sometimes in private homes, attending to customers by supplying them with food and drink as requested. Waiting staff follow rules and guidelines determined by the manager.

  5. Before You Complain to the Restaurant Manager About Your ...

    www.aol.com/lifestyle/complain-restaurant...

    It isn’t uncommon for a restaurant employer to penalize a server by taking away shifts from them. In other words, a manager can delete a server’s shifts from the schedule and effectively take ...

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  7. Position analysis questionnaire - Wikipedia

    en.wikipedia.org/wiki/Position_analysis...

    Trained PAQ job analysts then use the position analysis questionnaire to analyze selected jobs. The PAQ questionnaires are submitted to PAQ for scoring, with the results then used to analyze by human resource or other trained managers. [1] Patrick and Moore have revised the PAQ and developed a couple of changes called Job Structure Profile (JSP).

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