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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.

3. AOL Video - Troubleshooting - AOL Help

   help.aol.com/articles/aol-video-troubleshooting

   It's possible that some programs have been set to start automatically when you turn your computer on. These programs may cause your computer to slow down. Not all of these startup programs are essential for your computer to run properly. To find out more info on what programs are required, contact your computer manufacturer.

4. Fix problems with the AOL app on Android

   help.aol.com/articles/aol-app-troubleshooting

   Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

5. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.

6. Enable or disable your browser's Password Manager and search ...

   help.aol.com/articles/how-do-i-enable-disable...

   Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials. Enable or disable the Password Manager

7. Disable third-party firewall software - AOL Help

   help.aol.com/articles/disable-third-party...

   4. On the left side of the window click Turn Windows Firewall on or off. 5. Under Customize settings for each type of network, in the Private network location settings and Public network settings sections, select the Turn off Windows Firewall (not recommended) option. 6. Click OK and close all open windows. 7. That's all !

8. Clear your browser's cache on AOL Desktop Gold - AOL Help

   help.aol.com/articles/using-the-web-in-aol...

   A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.

9. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.