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A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context.
The Service Delivery Platform, whose power comes in large part from the quality and acceptance of these supporting standards, is rapidly gaining acceptance as a widely applicable architectural pattern. In industry today multiple definitions of Service Delivery Platform (SDP) are used with no established consensus as to a common meaning.
The DSDM Agile Project Framework is an iterative and incremental approach that embraces principles of Agile development, including continuous user/customer involvement. DSDM fixes cost, quality and time at the outset and uses the MoSCoW prioritisation of scope into musts , shoulds , coulds and will not haves to adjust the project deliverable to ...
A slide hosting service is a website that allows users to upload, view, comment, and share slideshows created with presentation programs. According to Alexa and Compete rankings, the most popular slide hosting services include websites such as SlideShare , [ 1 ] MyPlick , [ 2 ] Slideboom , [ 3 ] SlideServe , [ 4 ] SlideWorld [ 5 ] and SlidePub .
Enterprise architecture regards the enterprise as a large and complex system or system of systems. [3] To manage the scale and complexity of this system, an architectural framework provides tools and approaches that help architects abstract from the level of detail at which builders work, to bring enterprise design tasks into focus and produce valuable architecture description documentation.
The term global delivery model is typically associated with companies engaged in IT consulting and services delivery business and using a model of executing a technology project using a team that is distributed globally. While the commonly understood meaning of the term implies globally distributed resources, the term itself has acquired a ...
The Service Automation Framework (SAF) is a set of best practices for the automated delivery of services. The concept builds further on the self-service practices of ITIL and IT Service Management. In its current form, the SAF is published as in a series of volumes, covering different processes of service automation. [1]
Within the framework of this basic assessment of mission and goals, re-engineering focuses on the organization's business processes—the steps and procedures that govern how resources are used to create products and services that meet the needs of particular customers or markets. As a structured ordering of work steps across time and place, a ...
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