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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
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Toll-free telephone numbers in the North American Numbering Plan have the area code prefix 800, 833, 844, 855, 866, 877, or 888.Additionally, area codes 822, 880 through 887, and 889 are reserved for toll-free use in the future.
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A toll-free number was merely an index into a large, distributed database; any number could be reassigned geographically anywhere by changing its database record. A call could be routed to one of multiple locations based on the call origin, load balancing between multiple call centers, times, or days.
Some businesses still display a 2L-5N number in advertisements, e.g., the Belvedere Construction Company in Detroit, Michigan not only still uses the 2L-5N format for its number (TYler 8-7100), it uses the format for the toll-free number (1-800-TY8-7100).
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.