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Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Update your browser autofill settings - If your browser remembers passwords, you may need to update your autofill settings after changing your password. Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Use this guide to get the info you need about AOL billing, including how to update your method of payment, how to view your bill and how to contact AOL if you have questions about your account. Account Management · Sep 4, 2024
Users who have automatic updates enabled on their device will be updated automatically to the new AOL app experience. Turn automatic updates on. On your device, tap Settings. Scroll down | Tap App Store. Tap the slider next to App Updates. - If the slider is grayed out, check to see if your device has lower power mode turned on.