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  2. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

  3. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Cloud-based phone system is a further advancement in the direction as it allows operators to access all the features and benefits of call center telephony over the Web against an affordable & flexible pay-as-you-go subscription model. Thus, in-house infrastructure deployment to manage public switched telephone networks, storage, communication ...

  4. Call management - Wikipedia

    en.wikipedia.org/wiki/Call_management

    Call features provide a customised experience for the caller and maximize the efficiency of inbound call handling. Call management parameters can specify how calls are distributed according to an operator's skill level in relation to a call, the time and/or date of a call, the location of the caller or through automatic routing processes. [3]

  5. List of call centre companies - Wikipedia

    en.wikipedia.org/wiki/List_of_call_centre_companies

    The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)

  6. Today's Wordle Hint, Answer for #1275 on Sunday, December 15 ...

    www.aol.com/todays-wordle-hint-answer-1275...

    If you’re stuck on today’s Wordle answer, we’re here to help—but beware of spoilers for Wordle 1275 ahead. Let's start with a few hints.

  7. Here's the Christmas town where Santa’s elves answer ... - AOL

    www.aol.com/news/heres-christmas-town-where...

    Every Christmas season, letters to Santa flood in from kids around the world — but in Santa Claus, Indiana, volunteers become Santa’s elves to ensure every child gets a reply.. This small town ...

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