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2. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.

3. Fix problems with third-party mail applications - AOL Help

   help.aol.com/articles/why-cant-i-access-my-aol...

   View my plan Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.

4. Reauthenticate your AOL Mail account in third-party email ...

   help.aol.com/articles/reauthenticate-your-aol...

   Click on the video below to see the steps for Outlook for Windows. The video will open in a new tab. To reuathenticate by removing and re-adding your password, follow the steps in the video, which are also listed here: Open Outlook. Click File on the menu bar in the top left corner of the screen. Click the Account Settings icon. Click Manage ...

5. Use POP or IMAP to sync AOL Mail on a third-party app or ...

   help.aol.com/articles/how-do-i-use-other-email...

   Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider." IncrediMail – Follow steps "How do I reconfigure my email account?"

6. Find missing emails in AOL Mail

   help.aol.com/articles/find-missing-emails-in-aol...

   Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.

7. Configure POP and IMAP settings for Verizon.net AOL Mail ...

   help.aol.com/articles/how-do-i-set-up-other...

   Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider." IncrediMail – Follow steps "How do I reconfigure my email account?"

8. Fix sending and receiving issues with third-party email apps

   help.aol.com/articles/cant-send-or-receive-email...

   View my plan Fix sending and receiving issues with third-party email apps If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.

9. Update Verizon.net account info in POP3 email applications

   help.aol.com/articles/verizon-move-to-aol-mail...

   Server Settings Port Settings Incoming mail server (POP3): pop.verizon.net Outgoing mail server (SMTP): smtp.verizon.net POP3-995-SSL SMTP-465-SSL