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When you share your log-in, credit card number, or other personal information with scammers, they can use your bank or Amazon account to make purchases and run up hefty charges.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Some merchants may provide a refund upon seeing the item delivered to the same ZIP code; however this is generally used by fake online stores when selling items. This scam exploits a flaw in the tracking system; online tracking will usually only show the ZIP code the package was delivered to, instead of the full address. [6]
Check your Spam folder. Check your Spam folder in your email account. You should find an email from AOL Premium Subscription Products or one of our partners confirming your order, which is the Order Confirmation email you need to begin using your AOL Premium Subscription service or product.
Sign in to your AOL account to access your email and manage your account information.
When you purchase a service or a product on AOL using your account and you didn't receive your confirmation email, make sure you check spam folder. The confirmation emails only go to the username that made the initial purchase. Check your Spam folder
From your preferences, go to the section entitled User profile, and scroll down to Email options, if desired check the box next to Enable email from other users. Click the button in that section; an email will be sent to your email address with a confirmation link. If you see no link, go to Special:ConfirmEmail.