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The Department of Posts, d/b/a India Post, is an Indian public sector postal system statutory body headquartered in New Delhi, India. It is an organisation under the Ministry of Communications . Generally known as the Post Office , it is the most widely distributed postal system in the world, and India is the country that has the largest number ...
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
On 9 March 2011 India Post launched an online e-post office. [30] The portal provides electronic money orders, instant money orders, stamps for collectors, postal information, tracking of express and international shipments, PIN code search and registration of feedback and complaints online. [31]
The Police Complaints Authority were to be established at the state and district levels following the judgement by the 2006 Supreme Court of India, in the Prakash Singh and Ors. v. Union of India and Ors. AIR 2006 SCC 1 Case, [7] in response to the huge volume of complaints against the police and the endemic lack of accountability. [8] [9]
A community service register is a register maintained in every Indian police station for a non-cognisable offence.If the offence is a cognisable offence, then a First Information Report (FIR) is created and registered.
Filing of Complaints; Obtaining the copies of FIRs. Obtaining the status of the complaint/ FIR. Details of arrested persons/ wanted criminals & their illegal activities. Details of missing/ kidnapped persons and their matching with arrested, unidentified persons and dead bodies. Details of stolen/ recovered vehicles, arms and other properties.
State Commission can accept complaints from consumer if the value of goods or services is more than ₹1 crore but less than ₹10 crores ( earlier limit was between ₹20 lakh and ₹1 crore) . National Commission can accept complaints from consumer if the value of goods or services is more than 10 crores.
A first information report (FIR) is a document prepared by police organisations in many South and Southeast Asian countries, including Myanmar, India, Bangladesh and Pakistan, when they receive information about the commission of a cognisable offence, or in Singapore when the police receive information about any criminal offence. It generally ...