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An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith. In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.
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On the internet, there are illegal services that allow you to receive a fraudulent refund, and keep the item you ordered. These are known as "Refunders". When hired, refunders will impersonate you and socially engineer the company into providing a refund. The "refunders" will then take a cut of the refund, usually 10-40%.
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Whether your bank refunds money lost in a scam depends on several factors: the type of scam, how you sent the funds, the bank’s policies and if you authorized the transaction. Learn more in our ...
When you request a credit card refund, the merchant or retailer sends the refund to your credit card issuer first. Your credit card issuer then applies the refund to your statement or balance as a ...
You can cancel a fee-based Internet connectivity Service by calling, sending a fax, or mailing a letter to our Customer Service Department. Cancellation will take effect within 3 business days of receipt of your request.
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