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Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. The three airlines with the highest ratio of complaints ...
In Europe, air passengers have more rights than in the US and must be compensated by law for overbookings, cancellations or flight delays. [5] After this law (Regulation 261/2004) was introduced in the EU in early 2005, complaints soared, as expected, since more compensation could be expected by passengers who officially complained. [6]
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Bumped Off the Flight. Passengers get bumped because airlines overbook. ... (Air Canada was forced to raise its payouts in 2013 due to passenger complaints.) The new rules would raise the payout ...
The Department of Transportation last week reported that airline complaints for 2023 were the highest ever, except for the pandemic year of 2020. ... fed by an almost constant stream of passenger ...
Airlines are assailed with complaints every time there is a spike in flight cancellations and delays, and every time, too many passengers are left bewildered, unsatisfied or even fuming at ...
The Department of Transportation fined Southwest Airlines $140 million for the company's 2022 travel disaster. Complaint data for this year show that all airlines are having more issues than ever ...
In April 2022, passengers made 3,173 complaints against US airlines, mostly due to refunds, cancellations, delays, and mishandled baggage.
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