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The playbook is typically the same: Ticketmaster customers purchase tickets to see their favorite artists, only to later receive an email saying their tickets were transferred out of their online ...
I tell customer service this, and [they said], ‘There’s nothing we can do.’ ” A representative for Ticketmaster tells PEOPLE in a statement, "Overall, our digital ticketing innovations ...
Ticketmaster's data security incident. According to Ticketmaster's website, the company "discovered unauthorized activity on an isolated cloud database hosted by a third-party data services provider."
An overpayment scam, also known as a refund scam, is a type of confidence trick designed to prey upon victims' good faith.In the most basic form, an overpayment scam consists of a scammer claiming, falsely, to have sent a victim an excess amount of money.
In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
Ticketmaster has said that it does not control fees but does keep a portion for operating costs. In most cases, venues set and keep the fees, the company said in a Feb. 7 blog post .
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More than 1,000 fans duped when Ticketmaster allegedly tricked them into paying double or triple the face value of Bruce Springsteen tickets have been sent claim forms, the Federal Trade ...