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  2. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    Frank Farrington wrote to Mill Supplies in 1914 that this view ignores that customers can be dishonest, have unrealistic expectations or try to misuse a product in ways that void the guarantee: "If we adopt the policy of admitting whatever claims the customer makes to be proper, and if we always settle them at face value, we shall be subjected to inevitable losses."

  3. List of idioms of improbability - Wikipedia

    en.wikipedia.org/wiki/List_of_idioms_of...

    As a response to an unlikely proposition, "when pigs fly", "when pigs have wings", or simply "pigs might fly".[1]"When Hell freezes over" [2] and "on a cold day in Hell" [3] are based on the understanding that Hell is eternally an extremely hot place.

  4. Expectancy violations theory - Wikipedia

    en.wikipedia.org/wiki/Expectancy_violations_theory

    Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.

  5. Parents Who Aren't Close With Their Adult Kids Often Have ...

    www.aol.com/parents-arent-close-adult-kids...

    "There is a difference between supporting and encouraging a child versus setting too high of expectations that are not attainable or unrealistic," says Dr. Michele Goldman, Ph.D., a psychologist ...

  6. Managing expectations: Ukraine worries about losing control ...

    www.aol.com/news/managing-expectations-ukraine...

    Ukraine and its supporters in the West say those unrealistic expectations could play into Russia’s hands, as Moscow is betting that NATO allies over time will tire of providing military aid to ...

  7. Managers’ latest complaints about Gen Z: They lack soft ...

    www.aol.com/finance/managers-latest-complaints...

    They think Gen Z newbies also have unrealistic workplace expectations, more so than they used to, and three in four managers say it’s harder to train new hires in soft skills than in actual ...

  8. Barbie Doll (poem) - Wikipedia

    en.wikipedia.org/wiki/Barbie_Doll_(poem)

    The third stanza talks about the sexist expectations that patriarchal society has placed upon her. [12] As a girl, “she was advised to play coy, exhorted to come on hearty, exercise, diet, smile and wheedle.” [13] This list shows the expectations that are placed upon women in society. The patriarchal power within the society is what is ...

  9. Do you overplan the holidays? You might be missing the point

    www.aol.com/overplan-holidays-might-missing...

    People can have high expectations of holiday events and seek to make everything perfect, when most of the time those expectations aren’t met, said clinical psychologist Dr. Lisa Firestone ...