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In the United States, various abuses using the return process allegedly cost retailers more than $9 billion annually. [9] One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished.
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
And if you buy a TV, it will have picture and sound and it won’t cut out 10 times in a four-minute period. Those are defects, and if an item is defective, the store should replace it ...
Magnuson–Moss Warranty Act; Long title: An Act to provide disclosure standards for written consumer product warranties against defect or malfunction; to define Federal content standards for such warranties; to amend the Federal Trade Commission Act in order to improve its consumer protection activities; An Act to provide minimum disclosure standards for written consumer product warranties ...
A product defect is any characteristic of a product which hinders its usability for the purpose for which it was designed and manufactured.. Product defects arise most prominently in legal contexts regarding product safety, where the term is applied to "anything that renders the product not reasonably safe". [1]
The online furniture store has a secret bargain that could save you loads of money.
Strict liability thus requires manufacturers to evaluate the full costs of their products. In this way, strict liability provides a mechanism for ensuring that a product's absolute good outweighs its absolute harm. [68] Between two parties who are not negligent (manufacturer and consumer), one will necessarily shoulder the costs of product defects.
The TV is designed with an ultra-thin silhouette that hangs flush against the wall like a real piece of art. Less gap between your TV and wall means you get a sleeker look.