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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
A server capable of replying with an Enhanced Status Code MUST preface (prepend) the Text Part of SMTP Server responses with the Enhanced Status Code followed by one or more spaces. For example, the "221 Bye" reply (after QUIT command) MUST be sent as "221 2.0.0 Bye" instead. [1]
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.
Also, legitimate mail might not get delivered if the retry comes from a different IP address than the original attempt. When the source of an email is a server farm or goes out through some other kind of relay service, it is likely that a server other than the original one will make the next attempt.
The initiating host, the SMTP client, can be either an end-user's email client, functionally identified as a mail user agent (MUA), or a relay server's mail transfer agent (MTA), that is an SMTP server acting as an SMTP client, in the relevant session, in order to relay mail. Fully capable SMTP servers maintain queues of messages for retrying ...
AOL.com email users - Read our help article for AOL.com port and server settings. To send and receive AOL email via a 3rd party email client, you'll need to manually configure the servers and port numbers with supported AOL Mail info. If you access AOL Mail through mail.aol.com or the AOL app you don't need to make any changes to your settings.
Many email servers are configured to either not deliver email securely at all, or to first try secure delivery with the STARTTLS mechanism. If that fails, for example, because the remote service does not offer it, or because a successful MITM -attack has stripped announcement of the feature, it simply falls back to delivery by insecure means.