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  2. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account. If your browser ...

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page ...

  4. Recover a forgotten username - AOL Help

    help.aol.com/articles/recover-a-forgotten-username

    If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.

  5. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Check your credit report – If a hacker sets up a new account in your name, chances are that you won’t notice until you check your credit history. If you detect suspicious activity, contact the ...

  6. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...

  7. This Is What an Amazon Email Scam Looks Like - AOL

    www.aol.com/lifestyle/amazon-email-scam-looks...

    If you believe you are the victim of an Amazon email scam, “the first thing to do is log into your Amazon account, change the password, and turn on dual-factor authentication,” Pierson says ...

  8. What to Do If Your Amazon Package Is Stolen

    www.aol.com/lifestyle/amazon-package-stolen...

    Sign in to your Amazon account and click on “Your Orders.” Locate the order, and choose “Problem with Order.” When asked to select the problem, click on the option stating that the item ...

  9. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: