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[163] [164] In September 2009, a Bank of America credit card customer, Ann Minch, posted a video on YouTube criticizing the bank for raising her interest rate. After the video went viral, she was contacted by a Bank of America representative who lowered her rate. The story attracted national attention from television and internet commentators.
Bank of America, member FDIC, is the second largest bank in the U.S., with more than $2.5 trillion in assets. The bank has nearly 3,900 branches in 39 states and Washington D.C., along with ...
Many reported having difficulties reaching Bank of America’s customer service. I'm having a heart attack this morning thanks to @BankofAmerica - they REALLY need to be addressing this pic ...
Bank of America Merchant Services was created by Bank of America and First Data in 2009. [2] Bank of America Merchant Services manages sales and customer service and First Data handled the transaction processing. [1] In 2013, the company was the largest U.S. merchant acquirer by Visa and Mastercard volume, processing $517 billion in payments. [2]