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Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and ...
• Write mail in a pop-up screen. • Write mail in full plane compose. • Write mail in a separate window. • Rich Text/HTML Create a signature and enable Rich Text/HTML editing to use your preferred font and color. • Display Name Enter the name you want displayed when you send an email. • Sending Choose how you want your sent messages ...
The Inbox style setting changes how your messages appear in AOL Mail. This setting is enabled at an account level, which means your preferences will carry over to the desktop site, the mobile site, and the AOL app. The Unified Inbox displays all your emails in one place instead of separate New Mail and Old Mail folders.
If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
After the upgrade to AOL mail, you might notice the organization of your folders has changed. Any subfolders will now be listed along with your other folders. All of your folders and subfolders will now be listed in alphabetical order. Continue to create and manage folders in AOL Mail to keep your inbox organized.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.