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Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.
The model assumes that the transformation of the interaction itself is what matters most to parties in conflict – even more than settlement on favorable terms. Therefore, the theory defines the mediator's goal as helping the parties to identify opportunities for empowerment and recognition shifts as they arise in the parties' conversation, to ...
Glasl, on the other hand, assigns six strategies for conflict management to the nine escalation stages of Friedrich Glasl's model of conflict escalation. [2] Level 1-3 (hardening, polarization & debate, actions instead of words): Moderation; Level 3-5 (actions instead of words, concern about image & coalitions, loss of face): Process support
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
The process includes violence prevention; conflict management, resolution, or transformation; and post-conflict reconciliation or trauma healing before, during, and after any given case of violence. [1] [2] [3]
The normative aims of peace studies are conflict transformation and conflict resolution through mechanisms such as peacekeeping, peacebuilding (e.g., tackling disparities in rights, institutions and the distribution of world wealth) and peacemaking (e.g., mediation and conflict resolution).
Conflict theories are perspectives in political philosophy and sociology which argue that individuals and groups (social classes) within society interact on the basis of conflict rather than agreement, while also emphasizing social psychology, historical materialism, power dynamics, and their roles in creating power structures, social movements, and social arrangements within a society.
The mathematical model of game theory [a] originally posited only a winner and a loser (a zero-sum game) in a conflict, but was extended to cooperation (a win-win situation and a non-zero sum game), [b] and lets users specify any point on a scale between cooperation, [2] peace, [Note 1] rivalry, contest, [3] crisis, [4]: 2 and conflict [5 ...