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Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...
Sample of a German business letter, designed according to the rules of DIN 5008. The German national standard DIN 5008 by Deutsches Institut für Normung (DIN) specifies writing and layout rules for word processing. As such it is one of the fundamental standards for office communication and administrative work in Germany.
It is still common for a business letter to include, at the end, a list of names preceded by the abbreviation "CC", indicating that the named persons are to receive copies of the letter, even though carbon paper is no longer used to make the copies. An alternative etymology is that "c:" was used for copy and "cc:" indicates the plural, just as "p."
Business letters are the most formal method of communication following specific formats. They are addressed to a particular person or organization. A good business letter follows the seven C's of communication. The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints
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A sales letter is often, but not exclusively, the last stage of the sales process before the customer places an order, and is designed to ensure that the prospect is committed to becoming a customer. Since the advent of the internet, the sales letter has become an integral part of internet marketing , and typically takes the form of an email or ...
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