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There are different reasons why an email may be missing from Gmail. For example, an email goes to spam instead of your inbox. In this article, learn how to locate your missing emails. Check these things first. If you can’t find an email: Your storage is full. Your account storage is shared with Google Drive and Google Photos.
Recover your emails that might have been deleted due to someone accessing your account without permission.
To find your username, follow these steps. You need to know: A phone number or the recovery email address for the account. The full name on your account. Follow the instructions to confirm it’s your account. You’ll find a list of usernames that match your account.
We can help find your missing emails and secure your account. Important: If you use Gmail for work, school, or an organization, contact your administrator. If you run out of storage in Gmail, you won't be able to send or receive messages. Messages sent to you will be returned to the sender.
Delete or recover Gmail messages. When you delete a message, it stays in your trash for 30 days. After 30 days, the message is permanently deleted from your account and can't be recovered.
If you’ve previously signed up for a Google Account, and can’t remember the username or email address that you used, you can try to recover it. Follow the steps in the preceding section to recover your account.
To find your username, follow these steps. You need to know: A phone number or the recovery email address for the account. The full name on your account. Follow the instructions to confirm it’s your account. You’ll find a list of usernames that match your account.
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Use the Gmail security checklist to secure your account. Fill out this form to find out whether your messages can be recovered (Step 1. must be completed before Step 2.) Google will return, if possible, only what is available, which may be some, none, or all of the missing messages.
We can help find your missing emails and secure your account. Important: If you use Gmail for work, school, or an organization, contact your administrator. If you run out of storage in Gmail, you won't be able to send or receive messages. Messages sent to you will be returned to the sender.