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  2. Perusahaan Listrik Negara - Wikipedia

    en.wikipedia.org/wiki/Perusahaan_Listrik_Negara

    PT Perusahaan Listrik Negara (Persero) ( lit. 'State Electricity Company', abbreviated as PLN) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015. [2] [3] It was included in the Fortune Global 500 ...

  3. Telkom Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telkom_Indonesia

    PT Telekomunikasi Indonesia (Persero) Tbk [2] ( lit. 'Telecommunications Indonesia State-owned Public Limited Company' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational ...

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  6. Encyclopedia - Wikipedia

    en.wikipedia.org/wiki/Encyclopedia

    Encyclopedia. An encyclopedia ( American English) or encyclopaedia ( British English) [1] is a reference work or compendium providing summaries of knowledge, either general or special, in a particular field or discipline. [2] [3] Encyclopedias are divided into articles or entries that are arranged alphabetically by article name [4] or by ...

  7. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...

  8. List of countries by intentional homicide rate - Wikipedia

    en.wikipedia.org/wiki/List_of_countries_by...

    UNODC calculated a rate of 6.9 in 2010. [ 9] UNODC (United Nations Office on Drugs and Crime) reported a global average intentional homicide rate of 6.2 per 100,000 population for 2012 (in their report titled "Global Study on Homicide 2013"). [ 10][ 11] In the 2019 edition, the global rate was estimated at 6.1 per 100,000 for 2017.

  9. Maybank - Wikipedia

    en.wikipedia.org/wiki/Maybank

    Maybank is Malaysia 's largest bank by market capitalisation and total assets and one of the largest banks in Southeast Asia, with total assets exceeding US$203 billion and a net profit of US$1.98 billion for 2019. Maybank is also ranked 106th in The Banker's 2020 Top 1000 World Banks (as of July 2020) and 349th in the Forbes Global 2000 ...