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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. International Classification of Diseases - Wikipedia

    en.wikipedia.org/wiki/International...

    The International Classification of Diseases, Clinical Modification (ICD-9-CM) was an adaptation created by the US National Center for Health Statistics (NCHS) and used in assigning diagnostic and procedure codes associated with inpatient, outpatient, and physician office utilization in the United States. The ICD-9-CM is based on the ICD-9 but ...

  5. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), [ 3] based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). [ 4] The objective of BPMN is to support ...

  6. Rights advocates welcome Assange release but say US ... - AOL

    www.aol.com/news/rights-advocates-welcome...

    WASHINGTON/LONDON (Reuters) -Free speech organizations welcomed the news of Wikileaks founder Julian Assange's release from jail in Britain but said the U.S. case had still set a bad precedent for ...

  7. Boeing CEO hammered on Capitol Hill: 'Why haven't you ...

    www.aol.com/finance/boeing-ceo-hammered-capitol...

    Embattled Boeing CEO Dave Calhoun testified in front of the Senate Permanent Subcommittee on Investigations (PSI), where a bipartisan group of senators took him to task over a string of safety ...

  8. West Virginia Republican Gov. Jim Justice in fight to keep ...

    www.aol.com/news/west-virginia-republican-gov...

    West Virginia Gov. Jim Justice, a Republican candidate for U.S. Senate, is in a fight to keep his iconic Greenbrier hotel. A legal notice announcing a public auction for the luxury resort near ...

  9. Kata - Wikipedia

    en.wikipedia.org/wiki/Kata

    kata. Kata is a Japanese word ( 型 or 形) meaning "form". It refers to a detailed choreographed pattern of martial arts movements. It can also be reviewed within groups and in unison when training. It is practiced in Japanese martial arts as a way to memorize and perfect the movements being executed.