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A recently announced class action lawsuit filed against T-Mobile alleges the company has disguised a hidden fee as a government charge for two decades.. The wireless network allegedly ...
T-Mobile is once again being accused of failing to protect sensitive consumer data after an employee at one of its retail stores stole nude images from a customer’s phone when she came to trade ...
In summer 2021, T-Mobile US confirmed that the company had been subject to a data breach. A hacker called John Erin Binns took credit for the release of millions of customer records and the event was a contribution to T-Mobile receiving a fine of $15 million in 2024. [1]
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On April 28, 2021, the Better Business Bureau issued an alert posted for the company, citing a pattern of consumer complaints that the company was unresponsive to their request for assistance regarding cellular service and billing and advising consumers to file complaints with the Federal Trade Commission Bureau of Consumer Protection. [14]
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On August 16, 2021, T-Mobile confirmed that the company had been subject to a data breach but declined to say whether any customers' personal information was accessed or how widespread the damage was. The company acknowledged the breach after hackers told Vice the day prior that they were selling "full customer info" obtained from T-Mobile servers.