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  2. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time. Enable 2-step for phone. 1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on. 3. Select Phone number for your 2-step verification method. 4.

  3. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

  4. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  5. Help:Two-factor authentication - Wikipedia

    en.wikipedia.org/wiki/Help:Two-factor_authentication

    When you set up 2FA, you'll be given a number of 16-character scratch codes, each consisting of four alphanumeric blocks. You can use one of the scratch codes if you lose access to your 2FA app (e.g. if your phone or computer gets broken or stolen).

  6. Telephone number verification - Wikipedia

    en.wikipedia.org/wiki/Telephone_number_verification

    A JavaScript function can check to see if a phone number is a valid format, i.e., is numeric, starts with a valid set of numbers ("0" for local, or an international dialing prefix followed by a valid country code) and is not too short to be a phone number. At first a JavaScript function is used to clear out any spacer characters.

  7. SIM swap scam - Wikipedia

    en.wikipedia.org/wiki/SIM_swap_scam

    A SIM swap scam (also known as port-out scam, SIM splitting, [1] simjacking, and SIM swapping) [2] is a type of account takeover fraud that generally targets a weakness in two-factor authentication and two-step verification in which the second factor or step is a text message (SMS) or call placed to a mobile telephone.

  8. 2-Step Verification with a Security Key - AOL Help

    help.aol.com/articles/2-step-verification-with-a...

    Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.

  9. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.