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The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
The Local Government and Social Care Ombudsman (LGSCO), legally the Commission for Local Administration in England and formerly known as the Local Government Ombudsman (LGO), investigates complaints from members of the public about councils and some other some other authorities and organisations providing public services in England. [2]
In 2013 the SPSO worked with NHS Education for Scotland to develop complaints handling training materials for NHS staff. [11] The SPSO worked closely with Healthcare Improvement Scotland (HIS), taking part in their working group looking at new guidance for adverse incident reviews.
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The NHS Litigation Authority was established in 1995 as a special health authority. [2] Its current duties are established under the National Health Service Act 2006. [3] It began using the name NHS Resolution in April 2017, reflecting a change of role to "the early settlement of cases, learning from what goes wrong and the prevention of errors" according to Jeremy Hunt, Secretary of State for ...
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This was the first time the NHS had been reorganised in the UK since it was established in 1948. [1] The next major reorganisations would be the Health Services Act 1980 and the Health Authorities Act 1995 which repealed the 1973 Act. It created a two-tier system of area health authorities (AHAs) which answered to regional health authorities ...
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