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Assist by AOL simplifies technology for you. Our tech experts are available and prepared to assist with a wide range of technical problems, regardless of their size, on nearly all types of devices, including speeding up your slow computer, removing computer viruses, troubleshooting your printer, network or wireless connection, using your smartphone, smart TV, gaming systems and more.
Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.
One of the best ways to help prevent your data from being hacked is by having anti-virus protection software in place. AOL has a variety of subscriptions to help keep your online activity secure.
Turn pop-ups off or on in your browser Most modern browsers employ pop-up blockers to keep away the annoying ads or offers that can overwhelm your experience online. While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail.
• You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge. • Your inbox is full of MAILER-DAEMON notices for messages you didn't send. • Your Address Book contacts have been erased or there are new contacts you didn't add. Review your AOL Mail settings
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
Update and Secure your computer • Enable your firewall. • Update your software, such as AOL Desktop Gold Software, McAfee, Adobe products and Java. • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL.