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Asus acknowledged the issue in July 2023 and later extended warranty by 1 year and offered to reimburse customers the retail value of the damaged cards for US customers in May 2024. [23] [24] In May 2024, YouTube tech channel Gamers Nexus sent an ROG Ally in for warranty repair due to a faulty thumbstick. Asus denied the warranty repair ...
ASUS Republic of Gamers (ASUS ROG) is a brand used by ASUS since 2006, encompassing a range of computer hardware, personal computers, peripherals, and accessories. AMD graphics cards were marketed under the Arez brand due to the Nvidia 's GeForce Partner Program .
An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer. Extended warranties cost extra and for a ...
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