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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. How to spot phishing scams and keep your info safe - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    These emails tend to try to trick you into clicking on a link or opening an attachment by telling you a story. Some examples: They say they've noticed suspicious activity or log-in attempts on ...

  5. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    If you have been hacked, you will need to take action as soon as suspicious activity is detected. By acting swiftly, you can help prevent the maximum amount of damage. Here are some steps you ...

  6. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    Don't download or open suspicious mail. Don't click a link or open an email attachment in a suspicious looking email, even if it comes from a relative or friend (most likely their email has been hacked!). And definitely don't open attachments or click links from senders you don't know. Stay up-to-date

  7. How email spoofing can affect AOL Mail

    help.aol.com/articles/what-is-email-spoofing-and...

    Please be aware that unrecognized emails in your sent folder is not a sign of a spoofed account and is an indicator that your account was hacked. • Your contacts are receiving emails that you didn't send. • You receive spam emails from your own email address. • You're getting MAILER-DAEMON messages that don't match any messages you sent.

  8. Recognize a hacked AOL Mail account

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...