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IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling as IVR systems are more intelligent than many predictive dialer systems. [1] IVR systems can be used to create self-service solutions for mobile purchases, banking payments, services, retail orders, utilities, travel information and ...
ShoreTel IP phone systems with unified communications and contact center built in Snom One free/blue/yellow (Snom acquired and renamed pbxnsip) (SIP) Speedflow Communications VoIP class 4/5 softswitches with integrated billing, transcoding, SIP-H.323 converter.
Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.
Many VoIP service providers offer home and business systems. Both solutions allow users to make and receive calls from any internet-connected device, including cell phones, computers, or VoIP phones.
Voxeo Prophecy IVR Platform is a full IVR platform combining CCXML, VoiceXML and several other technologies. Voxeo has 32-bit and 64-bit distributions for Windows, Mac OS X, and Linux. Prophecy is free for up to 2 ports. Telesoft Technologies ARNE IVR Platform is a complete IVR platform, used in value added service and customer service ...
3CX, Inc., is a software development company and developer of the 3CX Phone System. The 3CX Phone System is a software private branch exchange based on the SIP (Session Initiation Protocol) standard to allow calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services.
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