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Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1] [2] Functions include the ability to:
MSP360 RMM is a feature-rich solution that embraces a lot of features like performance monitoring, windows patch management, software deployment, reporting, alerting, PowerShell scripting, antivirus management and remote access. MSP360™ RMM supports Windows 7, 8.1, 10, 11, and Windows Server 2012 R2 up to 2019.
[3] [5] Datto RMM is a cloud-based remote monitoring and management platform that allows managed services providers to manage IT infrastructure with automation tools like networking monitoring, patch management, remote control and mass script deployment. [6]
Pulseway, previously Mobile PC Monitor, is a mobile-first IT management software designed and developed by MMSOFT Design Limited. [1] Pulseway’s solution is delivered in a software as a service (SaaS) model and remotely monitors and manages Windows, Linux, and OS X systems including any application using the monitoring API.
Pandora FMS (for Pandora Flexible Monitoring System) is software for monitoring computer networks. [3] Pandora FMS allows monitoring in a visual way the status and performance of several parameters from different operating systems, servers, applications and hardware systems such as firewalls, proxies, databases, web servers or routers.
On February 11, 2015, Professional services automation company ConnectWise announced their acquisition of the ScreenConnect software in order to improve the remote control features of the latest release of their RMM Software, LabTech. [2]
Nagios Remote Plugin Executor (NRPE) is a Nagios agent that allows remote system monitoring using scripts that are hosted on the remote systems. [10] It allows for monitoring of resources such as disk usage, system load or the number of users currently logged in. Nagios periodically polls the agent on remote system using the check_nrpe plugin.
NetSupport Manager is a Windows-centric cross-platform remote control software, allowing remote screen control and systems management from a Windows or Windows Mobile device of Windows, Mac, Linux, Solaris and Mobile devices. It was first released for DOS only networks in 1989.
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