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Salesforce has embedded experimental AI agents on its homepage to enhance user interaction. It manages 32,000 weekly queries through its chat-based help page, with only 5,000 requiring human ...
Now, Salesforce not only builds Agentforce, we build some of the most accurate and compelling models in the world, AI models. And two out of the five most accurate models are Salesforce models.
Salesforce CEO Marc Benioff is so enthusiastic about the advent of these AI assistants—which can, in theory, automate everything from handling customer service inquiries to ordering inventory ...
Its cofounder, Adam Evans, is now SVP of product for the Salesforce AI platform. Over the next five to 10 years, Agentforce is “really going to be a chance to completely transform our business ...
Salesforce CEO Marc Benioff told Fortune that the company was making a "hard pivot" to AI agents. Salesforce's Agentforce platform lets users create custom AI agents to interact with customers.
In advanced economies, roughly 60% of jobs are exposed to AI due to the prevalence of "cognitive task" oriented jobs. Overall exposure is 40% in emerging markets and 26% in low-income countries ...
In September, Salesforce CEO Marc Benioff told Fortune that his company was making a “hard pivot” to its new AI agent platform Agentforce. Thousands of customers would attend workshops at the ...
Salesforce has worked with internal and external partners to showcase its AI agents. The company uses Slack to spotlight AI agents that can be accessed directly from the communication platform.